Kugu Music Quality Policy
Our principles
Kugu Music
- It is a pioneer in its field.
- It buys and sells quality products
- It clearly informs the buyer about the origin, composition and quality of all the products it sells,
- It stands behind its products and its word,
- Does not work with intermediaries or on commission,
- Does not disparage others’ goods, only states facts it knows to be true,
- Acts to ensure ethical conduct in the music industry,
- Understands the obligation to protect consumer rights,
- Does not pursue a dual pricing policy,
- Is solely concerned with music products and services,
- Is aware of and develops its corporate and social responsibilities,
- Works to improve the organisation, products and services through criticism and self-criticism,
- Is open to new products, services and projects in its field.
- Prioritises music and instrument diversity over commercial concerns.
- Offers products you won’t find anywhere else.
- Quality is its top priority.